# Refund Policy

Last updated: February 27, 2026

We want you to be happy with your purchase. If Baton isn't the right fit, we offer a straightforward refund policy.

## 14-Day Money-Back Guarantee

If you are not satisfied with your Baton license for any reason, you can request a full refund within **14 days** of purchase. No questions asked.

## How to Request a Refund

[Contact us](/content/contact/index.html) with:

- The email address you used to purchase.
- Your license key (if available).

We will process refunds within 5-10 business days. Refunds are issued to the original payment method via Stripe.

## After a Refund

Once a refund is processed, your license key will be deactivated. You can continue using Baton’s free tier (up to 4 concurrently running workspaces) without a license.

## Team & Volume Purchases

Team purchases (5+ licenses) follow the same 14-day refund window. Partial refunds for individual licenses within a team order are handled on a case-by-case basis.

## Exceptions

Refund requests made after the 14-day window are reviewed on a case-by-case basis. We reserve the right to deny refund requests that show evidence of abuse (e.g., repeated purchase-and-refund cycles).

## Contact

Tafjord Invest AS

[Contact us](/content/contact/index.html)